Cloud Accounting Bank Feed Issues

We have been made aware of some changes to systems among a selection of banks and building societies, as organisations begin to get in line with new GDPR regulations, coming into practice on 25th May. 

As a result of this, we have experienced a few clients finding their Cloud Accounting bank feeds playing up.  Please don’t panic!

Should you come across any difficulties in your bank feeds, please try the following options;

  • Update the bank feed
  • Disconnect & Reconnect
  • Contact us or your Cloud provider

It is nothing to worry about and is an issue between the banks and cloud systems, however there may be some re-connections and updates we have to do.

This will only be a temporary measure whilst the changes are taking place.

If you have any questions regarding the issues, please contact our CAT team, or email kristina.gash@doddaccountants.co.uk 

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