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Open for business!

Here at Dodd & Co we have been operating as ‘business as usual’ (as much as possible!) with our staff working from home to help you through this challenging time.

We have closely followed the Government guidelines throughout to ensure the safety of all our staff and clients. Following the most recent announcements and the gradual reopening of many business sectors including retail we are also now ready to open our ‘shop front’ too as it were once again.

To date our offices have been closed with client drop off and collections organised by courier or prior arrangement. From today we are happy to be able to offer office opening hours of 9am- 5pm Monday to Friday at both Carlisle and Penrith to allow you to drop off and collect anything you may need. It would be helpful to call in advance for anything that needs collected so that we can arrange this for you and ensure it is ready and available for collection from the office.

We have completed all of the COVID-19 workplace secure measures and all of the necessary safety precautions, including screens and social distancing procedures, are in place to allow us to do this keeping both staff and clients safe.

We have obviously had to make some big changes to comply with government guidelines as follows:

  • We have installed a protective screen at the reception area and clients can come to this point in both offices to either collect or drop things off only.
  • Social distancing rules apply throughout the offices and appropriate signage is displayed to help guide visitors what to do.
  • Client meetings will still not be able to take place face to face for now. However, technology has meant we have been able to continue to provide our full client service remotely throughout and this will still be the case.
  • The vast majority of our staff will still be working from home to minimise the footfall in the offices and allow effective social distancing measures for the staff back in the office. Therefore, at the moment clients can still call or email their usual contacts to discuss any client matters. Staff are not going to be available (in the short term) to discuss things on site.

As always, rest assured that Dodd & Co will continue working tirelessly throughout to keep you up to date with developments, so please remember that we are here to assist you and your business.

Please keep checking back to our client advice page here which we are still updating regularly, as and when further Government announcements are made, and further detail is released.

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Sep 30

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