We use different methods to collect data from and about you including through:

  • Direct interactions - You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • apply for our products or services;
    • create an account on our website;
    • subscribe to our service or publications;
    • request marketing to be sent to you;
    • give us some feedback.
  • Automated technologies or interactions - As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
  • Third parties or publicly available sources - We may receive personal data about you from various third parties and public sources. We may receive:
    • Technical data from analytics providers, advertising networks and search information providers.
    • Contact, financial and transaction data from providers of technical, payment and delivery services.
    • Identity and contact data from data brokers or aggregators.

We receive such data from a number of different sources including Mailchimp, Survey Monkey, Tracesmart or other reference agencies, credit card companies if you settle our fees by this method, or from public sources such as Companies House or the Electoral Register. Some of these sources may be based outside of the UK.